Your puppy has a 2 year limited Life Warranty. Should your puppy die of birth defects with in two years of life, Tilly Pet Home will provide a replacement puppy of equal value.
Please read on to learn the details of the guarantee.
You must have your puppy examined by a licensed veterinarian of your choice within three (3) days of purchase. If your puppy, in the opinion of the veterinarian, has any physical problems considered to be life threatening, Tilly Pet Home will provide you with a replacement puppy of equal value. If there are no puppies are available, one will be provided from the next available litter. If you choose a puppy of greater value, then you will be responsible for the cost difference. To make a claim you must return your puppy back to us with in (7) seven days of purchase at your expense. Also, you will need to provide a signed statement from the veterinarian proving date of examination and an explanation as to why the puppy is a poor health risk. The statement must include a description of the symptoms supporting the opinions.
Note:
It is not uncommon during shipping for puppy to be exposed to coccidiosis or giardia and this exposure is beyond our control. Therefore, we do not cover these conditions. To qualify for the warranty, you must have kept the pet under the care of a licensed veterinarian. The care must include all vaccinations recommended by the veterinarian. To make a claim, you must bring a signed certificate from the veterinarian stating cause of death and a copy of ALL of your pet’s health records. If there are no puppies available, one will be provided from the next available litter whelped.
General Terms and Conditions:
Failure to have your puppy examined within three (3) days of purchase, VOIDS ALL WARRANTIES!
Note:
There is no guarantee that any puppy can be shown or bred. If a pet is being returned for any health warranty claim, you must also return all registration papers. Registration papers must be signed, transferring ownership back to Tilly Pet Home. Tilly Pet Home will not be held responsible for any costs accrued after the sale is final. Guarantee is not valid in case of accidental death or injury. Deposits are nonrefundable.